GENERAL INFORMATION

In an effort to provide you comfort when you need it most, COMG takes pride in providing you and your family with a friendly and caring office environment. Our staff will assist you in any way possible from the moment you contact our office, and most patients can be seen on the day they request.

At COMG we pay special attention to patient education. Every patient should have a thorough understanding of the medical options available so that an appropriate treatment plan can be developed. As your health care partner, we will provide you with all the information you need to make an informed decision about your treatment. This is the cornerstone of our practice.

X-RAYS

X-RAYS may be taken on site when necessary to treat your current orthopedic problem. However, we strongly encourage you to bring any recent X-RAYS, pertaining to your current problem with you on your first office visit.

INSURANCE

Our physicians are participating providers for numerous insurance plans and our office staff can help you determine if our physicians are designated by your plan. However, in order to maximize your health care benefits, you will need to contact your plan directly. We accept Worker's Compensation and Medicare claims.

All billing is handled within our office. We can assist you quickly should you have questions regarding your account.

CANCELLATIONS

As a courtesy to other patients, 24 hours notice when canceling an office appointment is appreciated. When canceling a surgery, 48 hours notice is required, as we must also notify the hospital or surgery center and additional surgical staff.

AFTER HOURS/ EMERGENCY CARE

In case of an after hours emergency, please call our 24-hour answering service at (949) 361-6248. Your call will be forwarded and the physician will return your call as soon as possible.

PRESCRIPTION REFILLS

Prescription refills require authorization by the physician. Requests should be called into your pharmacy as early in the day as possible, and your pharmacist will contact our office for approval. As a matter of policy, refill requests will not be authorized on weekends, holidays or after hours.

OUR COMMUNITY

The dedication of COMG's physicians to the Saddleback Valley community extends beyond regular business hours. Our doctors serve as team physicians for Saddleback and Irvine Valley Colleges and many local high schools. They also share their medical knowledge with the community through lectures and participation in local sports clinics. Some of our physicians have taken an active role in shaping medical legislation at both county and state levels.

In 1997, COMG physicians established the Community Orthopedic Health Professions Scholarship to benefit selected high school seniors in South Orange County who aspire to a career in medicine or allied health fields. Interested students in South Orange County should contact their guidance counselors for more information.

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